Privacy Policy
Last updated: July 22, 2026
This Privacy Policy explains how ButterKey collects, uses, and shares information when you use our service. By using ButterKey, you agree to this policy.
1. Information we collect
We collect information you provide and information generated through your use of the service, including:
- account and contact details, such as your name, work email, and company;
- billing and usage data, such as the requests you make and the charges you incur;
- technical data, such as IP address, device and browser information, and log data; and
- the inputs and content you submit through the service.
2. Inputs and third party providers
ButterKey is a gateway. When you submit a request, your input is transmitted to the third party model provider you select, or that is selected through automatic routing, so that the provider can generate a response. Each provider processes your data under its own terms and privacy policies, which may include retaining or using that data for its own purposes. We do not control, and are not responsible for, the practices of third party providers. We use your inputs only to route and fulfill your requests, and we do not sell your personal information.
3. How we use information
We use the information we collect to provide, maintain, secure, and improve the service, to process billing, to communicate with you, to prevent fraud and abuse, and to comply with legal obligations and enforce our terms.
4. How we share information
We share information with model providers to fulfill your requests, with payment processors and infrastructure and service providers that help us operate the service under confidentiality obligations, and where required to comply with law or to protect our rights, users, or the public. We do not sell your personal information.
5. Retention
We retain information for as long as needed to provide the service and to meet our legal, tax, accounting, and security obligations, after which we delete or anonymize it.
6. Security
We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account and API keys confidential.
7. Your choices
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the details below. We will respond as required by applicable law.
8. International transfers
We and our providers may process information in countries other than your own. Where we transfer information, we take steps to protect it as required by applicable law.
9. Children
ButterKey is not directed to children under 18, and we do not knowingly collect personal information from them.
10. Changes
We may update this Privacy Policy from time to time. Changes are effective when posted, and your continued use of the service constitutes acceptance of the updated policy.
11. Contact
Questions or privacy requests can be sent to yuki@butterkey.ai.
